A Solid Solution.
Flexible Pricing.

Essential

For solo operators offering one type of pet service
£
49
/ m
1 Business User License
Supports 1 Branch
Book a demo

Premium

For small businesses with multiple pet service offering.
£
99
/ m
3 Business User Licenses
Up to 2 Branches
Book a demo

Business

For larger operations with multiple sites, team members or pet service offerings
£
199
/ m
6 Business User Licenses
Up to 3 Branches
Book a demo

No payment method required during the trial. Cancel Anytime.

Features

Essential

Premium

Business

Booking & scheduling
Accept bookings on the Collar mobile app or your branded booking portal
Availability per service with limits per time slot or at branch-level
Automatic or manual booking confirmation per service
Assign single or multiple services to staff's calendar (manually or automatically)
ⓘ
Booking Rescheduling (Single & Bulk)
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Service Customisation
Multi-day services
ⓘ
Repeated bookings services
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Multi-slot services
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One-off booking services
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Recurring services for repeated workshops with custom availability
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Platform-initiated bookings on behalf of clients
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Subscription packages made of general or membership-only services or a combination of both
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Service variations or add-ons with an optional extra charge per option
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Discount codes with the possibility to enable the auto application of relevant discount codes at checkout.
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Custom service targeting and booking allowance based on pre-set criteria including breed, pet age, medical conditions, and 20+ variables.        
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White-list Customers
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Payment processing & invoicing
Free service option
ⓘ
Prepaid payment option to collect payment at booking confirmation
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Postpaid payment option to charge clients at end of a billing cycle
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Payment adjustment before final charge
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Automatically invoice and bill clients based on their service booking history within a billing cycle
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Custom billing cycle (Bi-Weekly or Monthly
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Active billing cycles per client and invoicing history
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Cancellation fees auto application
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Automatic handling of 3DS checks and rejected payment methods
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Client Communications
Unlimited messages between the Platform and the mobile app
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Unlimited service emails
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Automated messages & emails based on pre-set rules
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Ability to embed service reports into messages or emails
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Send photos and videos
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Automatic reminders for key events including bookings and vaccination records delivered in-app and by email
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Bulk Messaging to pre-set groups or selected clients
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Pet profile management
Detailed information about every registered pet including diet, medical conditions and behaviour
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Up-to-date vaccination and treatment records for every pet uploaded by their owner, their vet or Collar support team
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Active bookings, subscriptions and booking history per pet in real time
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Service reports and notes per service booking added by staff members or other providers
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Operations & automation
Smart Tags that automatically execute actions including sending messages, charging clients and more
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Cross-platform filtering by multiple variables allowing you to view the narrowest information you need
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Auto assign services to staff based on availability and preset rules
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Custom roles and permissions per staff member per branch
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Service performance tracker including key business and client insights across all services delivered biannually
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Forms & service reports
Generate service reports using our preset templates or your own, delivered in-app or by email
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Generate forms based on a selection of questions to be filled pre or post booking
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Accept membership applications directly on your website through your service portal or our mobile app
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Manage application and filled forms on the platform per service or client
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Fees
Video module fees
ⓘ
£28/User
Retail module fees
ⓘ
£22/Branch
£22/Branch
Extra User License
ⓘ
£18
£14
£12
Transaction fees
ⓘ
3.5% + 20p
2.5% + 20p
1.9% + 20p
Data security & service reliability
99.97% service uptime across our core service and micro services and lighting-fast load times
ⓘ
Double-layer end-to-end data encryption across payments and communications
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Automatic backing up of data for every transaction for the past 14 days.
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HIPAA and GDPR compliance
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Training and account support is available across all tiers form 6:00 AM to 9:00 PM, 7 days a week.
You may upgrade tiers at any time and you'll only be charged for the additional price of the new plan pro-rata.
We have been impressed by Collar from day one” 
Our business model requires a variety of ways in which customers can book our different services. Not only is the team approachable, prompt and knowledgable, but they have also devised a platform that understands the needs of our hybrid business."
Hannah Mead
Business Owner
Our bespoke platform within the app transformed the way we work.
Collar has created a simple and effective platform for us to easily connect with our clients, send out veterinary reports and make automated charges for our services."
Dr. Martin Cameron Clarke 
Chief Vet & Business Owner
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Is Collar secure?

In short, Yes! Collar's infrastructure was designed and developed with privacy and security in mind from day one. All data collected and processed is encrypted and no personal data or activity of our users is tracked or shared with any third party. All requests are secured with SSL encryption over a proxy tunnel. All payment processing is handled by our partner Stripe, audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. Visit this link to learn more about Stripe's security

Does Collar support services and products simultaneously?

Yes! Collar has been specifically designed to handle and support a combination of booking and order management simultaneously. Our modular system can be specifically adapted to your business needs to support you whether you’re providing a service, product or both at the same time.

Does Collar protect my brand and business against unfair competition?

Collar adopts rigorous quality and commercial strategy checks to ensure all providers, products and services on the platform are genuine. Our team work closely with each provider individually to define the best positioning for their products and services based on the demands and trends of the marketplace.

I am a Vet, can Collar support my practice’s operations?

Absolutely! Collar has been designed to support all veterinarian operations to fit with the modern trends and our user's habits. We have created a dedicated module specifically designed for and restricted to the use of vets. We’ve designed Collar to be used in conjunction with and to enhance vet practice operations not to replace them.

Join industry-leading pet businesses pushing boundaries and shaping pet care with Collar.

Book a demo