A Solid Solution.
Flexible Pricing.
Essential
Essential business management tools for solo operators
£
49
/ m
Up to 3 service listings
Premium
For businesses with multiple pet service offering.
£
99
/ m
Up to 6 Service Listings
Business
Access to all features including memberships, marketing & routing modules
£
199
/ m
Up to 12 Service Listings
14-day free trial. No payment method required during trial.
Plans
Essential
Premium
Business
Included Usage & Balance
Owner & Pet Profiles
Unlimited
Unlimited
Unlimited
Bookings
Unlimited
Unlimited
Unlimited
In-App Messages
Unlimited
Unlimited
Unlimited
Photos & Videos
Unlimited
Unlimited
Unlimited
Service Listings
3
6
12
Team Members
5
10
15
Sites
1
1
2
Transactional SMS
500
1500
2000
Service Categories
Daycare
Boarding
Grooming
Walking
Sitting
Training
Parks
Booking & Scheduling
Booking through the Collar mobile app
Booking through your online branded portal
Reserve with Google
Multi-booking management
Automatic booking confirmation based on availability
Manual booking confirmation (Booking Request)
Booking on behalf of clients
Recurring & multiple bookings
Controlled booking flows
Availaibility Schedules
2
4
10
Smart scheduling
Single-slot availability schedule
Advanced availability schedule
Connect multiple schedules to a single service
Capacity management per service
Team schedules
Book selected team member
Service Setup
Service description & photos
Unique web link per service
Service Add-ons & variations
2/Service
4/Service
6/Service
Add-on Automations
Limited
All Automations
Advanced booking rules
Limited
Limited
All Rules
Variable pricing
Custom cancellation & rescheduling rules
Memberships, Packages & Discounts
Support Memberships
Upgrade & downgrade memberships
Custom billing date
Members-only pricing
Members-only services
Members-only discounts
Bundles & prepaid packages
Automated discounts based on set rules
Retail & E-Commerce
Sell products online and/or on site
Requires Retail Module
Products listings
20
40
Product variations & add-ons
2/Product
4/Product
Product stock management
Delivery rules & fees
Create orders on behalf of clients
Communications
In-App Chat
Video Messages
Photo Messages
Chat Groups with Multiple Clients
In-App Message Campaigns
Email Campaigns
Video Calling
Generate daily reports
Automated messages & emails based on pre-set rules
Limited
All Rules
Transactional SMS for Bookings Confirmation, Cancellation and Rescheduling
SMS Reminders
Transactional emails for bookings confirmation, reminders, cancellation and rescheduling
In-app booking reminders
Branded Emails
Payment, Billing & Invoicing
Terminal / Card Reader (Sold Seperately)
Tap to Pay (iOS)
Free Services
Prepaid Services
Postpaid Service (Invoiced)
Deposit
Total adjustment before final charge
Automated Invoice Generation
Custom billing cycles with custom invoicing date
Monthly
Weekly or Monthly
Single-Click Invoice charge for customers with payment method on file
1-Click manual Invoice Generation for single of multiple clients
Email, PDF & In-App Invoices
Settle invoices in-app
Payment method on file for repeated billing & charges
Issue Full & Partial Refunds
Price adjustment of existing bookings for a single or multiple clients
Automatic handling of 3DS authentications and rejected payment methods
Accept Card Payments (Domestic Visa & Master Card)
Custom Payment Methods (Subject to market availability & approval)
Accept Apple & Google Pay
Transaction fees (UK)
1.5% + 20p
1.5% + 20p
1.5% + 20p
Pet & Client Account Management
Create & Edit Pet Profiles
Create & Edit Client accounts
Create & edit pet vaccination and treatment records
Create Bookings onbehalf of clients
Create Membership subscriptions on behalf of clients
Detailed Pet profiles including medical conditions, behaviour & diet
Client account view with bookings, orders, subscription and invoice history
Pet & Client Notifications Centre
Pet Tags
Up to 5 tags
Up to 15 Tags
Up to 30 Tags
Client Tags
Up to 5 tags
Up to 15 Tags
Up to 30 Tags
Data Migration
£50 One-Time-Fee
Included
Operations, Automation & Integrations
Add automations to tags to create a series of actions based on a set of rules
Limited
All Rules
Filter bookings by tag, service, staff member & date
Search bookings by name, pet name, email address, service name & booking number
Filter pets by tag, treatment status, vaccination status, age, breed +5 other variables
Google Analytics Integration
Google Calendar Integration
Mobile App for Business Users
Add-Ons
Extra active team member
£6.99 / m
£6.99 / m
£6.99 / m
Retail Module
£20 / m
Included
Video Module
£15/User
Extra Campaign Recipients
£4.99 / 500 Recipients
£4.99 / 500 Recipients
Extra SMS Quota
£4.99 / 500 SMS
£4.99 / 500 SMS
Extra Site Fee
£29.99 / Site
Extra Service Fee
£3 / Service / m
£3 / Service / m
Training & Support
Email Support
Service Setup & Advisory
1 Session / m
2 Sessions / m
4 Sessions / m
Staff Training
1 Session / m
2 Sessions / m
Data security & service reliability
99.97% service uptime across our core service and micro services and lighting-fast load times
Double-layer end-to-end data encryption across payments and communications
Automatic backing up of data for every transaction for the past 14 days.
GDPR compliance
You may upgrade tiers at any time and you'll only be charged for the additional price of the new plan pro-rata.